SHIPPING & RETURNS
All orders are processed and shipped within 2-5 business days. Business days are defined as Monday-Friday, excluding holidays. Currently, we ship within the United States and Canada. We use United States Postal Service (USPS) as our shipping carrier. You will receive an e-mail confirmation once the order ships.
We have following shipping options available for United States:
Standard Shipping (3-5 business days) - $3.99 on orders below $50
Standard Shipping (3-5 business days) - Free on orders above $50
Standard Shipping (3-5 business days) - Free on any order for Montgomery County, MD residents
Express Shipping (1-3 business days) - $9.99 on all orders
We have following shipping options available for Canada:
Standard Shipping (5-10 business days) - Calculated automatically at the checkout
Standard Shipping (5-10 business days) - Free on order above $150
RETURN & EXCHANGE POLICY
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Face masks are final and cannot be returned due to its hygienic nature
Discounted items are final and cannot be returned or exchanged
Returned items must be unused and be returned in original packaging
To initiate a return or exchange, reach out to us within 30 days of receiving your order. Please, include your name, order number, item(s) to be returned/exchanged and reason for return/exchange. We will respond within 2 business days. The return/exchange will be processed within 7 business days of receiving the products and the refund can be expected within 2-3 weeks.